A food packaging printer supplying restaurants encountered a critical issue with their basket liners. The conventional ink they used began to migrate when exposed to acidic condiments, causing color transfer to the food and raising safety concerns among customers. As a result, the basket liners were immediately discarded, and printing was suspended, creating a major business disruption. This led to halted sales for three months, inventory losses due to unusable materials, and reputational damage in the direct food contact sector. They had difficulty finding an ink that adhered properly onto their recycled paper substrate and their existing ink supplier failed to provide proactive support.
Recognizing the urgency, the customer reached out to Colorcon No-Tox® Products for a compliant and effective solution. Colorcon immediately took action:
Colorcon delivered a tailored ink solution that met both performance and regulatory requirements:
Through Colorcon’s expertise and commitment to regulatory compliance, the customer successfully resumed their basket liner business. The company is now expanding its direct food contact applications with confidence, backed by Colorcon as its preferred supplier. This case underscores the importance of using FDA- and EU-compliant inks in food packaging and the value of partnering with a proactive, solutions-driven supplier.
Colorcon No-Tox® Products is a global leader in the development and manufacturing of FDA- and EU-compliant printing inks for direct and indirect food contact applications. All inks and coatings are produced in a cGMP and ISO 9001:2015 registered facility, with a written regulatory compliance guarantee.